Registered Mobile NumberX

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Customer Care Centre

Our Customer Care Centre operates 24 /7 around the year for the benefit of the Insured person. Our Customer Care Center provides instant accessibility to the clients for all information required for medical services facilitation and claim status.


The Customer Care Centre answers to all queries related to Coverage & Benefits under the Policy. It will provide the information on the Insurer’s office, procedures & products related to Health Insurance. It will help the customers with information on Third Party Administrative services.


General guidance & information is provided on 

  • Cashless & hassle-free treatment subject to the availability of medical details required by our Medical Team.
  • Network Providers and contact details numbers.
  • Benefit details under the policy and the balance Sum Insured available with the Insured person.
  • Claim Status Information to the Insured person.
  • Details of the shortfall in the documents requested for claim processing/settlement.
  • Any other relevant information to the Insured person.


The Customer Care Centre services are available in English & Hindi. Customer Care Center can be reached using the below numbers.


National Customer Care Number



Bangalore Voice +91-80-28004100
Fax +91-80-26281925
Mumbai Voice +91-22-29214950
Fax +91-22-29214880
Chennai Voice  +91-44-28159904
Fax +91-44-28158615
New Delhi Voice +91-120-4809800
Fax +91-120-4809820
Cochin Voice +91-484-2358683
Fax +91-484-2359269
Coimbatore Voice +91-422-2491335
Fax +91-422-2491309
Hyderabad Voice +91-40-66061300
Fax +91-40-66061315
Kolkata Voice +91-33-22884197
Fax +91-33-22884194
Pune Voice +91-20-25530394
Fax +91-20-25530398
Visakhapatnam Voice +91-891-6670197
Fax +91-891-2723959
Toll - Free Number Voice 1800-425-8885
Fax 1800-425-2626